A 99.9% Server Uptime
We’ve built our cloud website hosting system using stable hardware and strongly tweaked software. Our administrators have installed a customized version of SELinux on all our hosting servers to guarantee the highest level of protection and dependability. We’ve installed a number of DoS protection units together with powerful firewall software to make sure our network is invincible and safe.
All Linux cloud website hosting packages plans include a 99.9% server uptime guarantee. And regardless of which datacenter you select, the uptime guarantee stays the same.
A 99.9% Network Uptime
Other than our cloud hosting platform, we’ve also built our own internal network in all our datacenters. Everything is based on world–class hardware components manufactured by Juniper. In addition, on each router, we have set up a firewall with an advanced algorithm to be able to filter all suspicious requests.
Because of this, in each of our datacenters – in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe as well as in our datacenter in AU, you can enjoy a 99.9% network uptime guarantee. And this guarantee applies to all web hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your cash at stake, you cannot feel truly secure. That’s the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel happy with our service or in case you want to get an even more robust hosting solution, like a Linux VPS web hosting packages or a Linux dedicated servers hosting packages – you will get your money back in full, without any obscure fees or return charges.
24/7 Technical Support
If you happen to operate a hosting firm, your tech engineers are of vital importance. That’s why we’ve punctiliously chosen a very proficient group of techs, each with several years of training behind his back. With their help, we offer 24x7 support with all our hosting services.
And not just that, we offer a 1–hour response time guarantee. All helpdesk tickets are responded to in under 1 hour and our average support ticket response time is below twenty minutes!