Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help Center built into Hostta Hosting’s Site Control Panel. It features an extensive repository with regularly asked questions and exhaustive educational articles written by our accomplished technical support staff.

  • Top quality support service
  • How–To Videos

  • For those of you who wish to learn how to fix a regularly encountered issue by watching a video lesson, we have added a compilation of video tutorials to our Site Control Panel. All the video tutorials are brief and simple to follow. They offer visual presentations of different website management tasks.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 help desk support service and include a sixty–minute support ticket response guarantee. Our knowledgeable customer service technicians will be online for you day and night and will settle any problem that you could run into within less than 1 hour after the helpdesk ticket submission. Normally, an answer will be given to you in less than twenty minutes.